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Troubleshooting

This section will answer possible questions and issues that may pop up during the installation of Cygwin and CLion.

Table of contents

  1. How do I check if I’m using a 64-bit or a 32-bit version of Windows?
  2. I cannot locate my CLion application!
  3. I do not have access to the free trial to CLion!
  4. My CLion IDE is not detecting Cygwin!
  5. I keep getting a popup saying “Windows Defender might be impacting your build performance.”

How do I check if I’m using a 64-bit or a 32-bit version of Windows?

To find what version of Windows you are using:

  1. Press the Windows key on your keyboard

  2. Search for System Information
    This program should show up when you search it up.
    SystemInformation

  3. Open the System Information program.

  4. A window similar to the image below should show up. The section you are looking for is displayed in the image below.
    This will tell you which version of Windows you are using. SystemType

I cannot locate my CLion application!

If your CLion shortcut is not displayed on your Desktop, there are ways to manually create one.

  1. Press the Windows key on your keyboard

  2. Search for CLion. The CLion application should show up as displayed in the next step.



  1. Right click the application, and click on Open file location
    CLion

  2. A folder will open containing the CLion application that you have downloaded. Right click the application and click on Copy

  3. Locate the folder that you wish to have your shortcut added to. We recommend saving this copy to your Desktop.

  4. Right click on any empty space in your desired folder/location and click Paste

I do not have access to the free trial to CLion!

Not having access to CLion could mean two things.

  1. You have used up your 30-day free trial of CLion
    • In that case, the only solution is to purchase the program from the site itself for $199.00USD a month.

  2. You have not properly set up and activated your JetBrains account.
    • To solve this, go over our Create a CLion account section to make sure you didn’t forget a step.
    • If this does not solve your issue, send JetBrains a support ticket for more help.

My CLion IDE is not detecting Cygwin!

If CLion cannot locate your Cygwin, then it could mean that the installation of gdb, gcc-g++, and make was not successful.

  • Review the Installing Cygwin section of the document to make sure you downloaded the correct packages for CLion to work.
  • If the issue persists, go back to the Installing Cygwin section to look at the 6th step of Running CLion For The First Time and manually locate each Cygwin package. They should be the same as the diagram.

I keep getting a popup saying “Windows Defender might be impacting your build performance.”

The problem should look something like this.
WarningAlert

It is safe to allow the IDE to fix the issue. Not fixing it should not cause any major complications with the IDE, so it is also fine to leave it alone.

If you wish to know more about the reasoning behind this message, read the support article about it here.